Withdraw funds to your wallet
When you want to move money out, open the withdrawal section in your account page. Select the payout method — the same Touch 'n Go eWallet, Boost or GrabPay account you used to deposit, or a DuitNow transfer to your bank. Enter the amount you want to withdraw and confirm. If this is your first withdrawal or the amount is above our
standard threshold, we ask you to complete account verification so we can match the payout to the account holder. Once verification clears, we process the transfer and the funds reach your wallet or bank account.
- Open withdrawal and pick your payout method — Go to your account page, tap Withdraw, and choose Touch 'n Go eWallet, Boost, GrabPay or DuitNow bank transfer.
- Enter the withdrawal amount — Type the ringgit figure you want to take out. The system shows any pending wagering requirement before you confirm.
- Complete verification if prompted — First withdrawals and larger amounts trigger account verification. Upload your ID and a recent selfie so we can match the payout.
- Transfer processes to your wallet or bank — After verification passes, we send the payout. E-wallet withdrawals usually arrive the same day; bank transfers follow DuitNow timing.